Introduction
Roof Skylight, Inc. (“Roof Skylight,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://roof-skylight.com (the “Site”) or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete forms or request services on our Site
- Sign up for our newsletter
- Request a quote or consultation
- Contact us via email, phone, or social media
- Schedule an appointment
The personal information we may collect includes:
- Name, email address, postal address, and telephone number
- Property information (for service quotations and scheduling)
- Payment information when purchasing services
- Communication preferences
- Any other information you choose to provide us
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on our Site
- Links clicked
- Search terms used to reach our Site
- Date and time of your visit
- General geographic location
How We Use Your Information
We use the information we collect for various business purposes, including to:
- Provide, operate, and maintain our services
- Respond to inquiries and fulfill requests
- Process and complete transactions
- Send administrative information, such as confirmation emails and service updates
- Understand and analyze how you use our Site to improve user experience
- Personalize content and offers based on your preferences
- Communicate with you about promotions, upcoming events, and news about services we offer
- Develop new products, services, and features
- Prevent fraudulent transactions and monitor against threats
- Comply with legal obligations
How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as payment processors, marketing partners, and technology providers.
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- For Legal Purposes: We may disclose your information as required by law or in response to valid requests by public authorities (e.g., a court or government agency).
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.
We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to:
- Keep you logged in (if applicable)
- Remember your preferences
- Provide personalized content
- Analyze site usage
- Understand the effectiveness of our marketing
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. For more information about your California privacy rights, please contact us using the information below.
Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will promptly take steps to delete such information.
Third-Party Links
Our Site may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site after we post changes to the Privacy Policy will constitute your acknowledgment of the changes and your consent to follow and be bound by the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Roof Skylight, Inc.
123 Illumination Way
Boston, MA 02108
Phone: (555) 123-4567
Email: privacy@roof-skylight.com